Service key error code 5
As there can be different causes, one of the following solutions might work for you. The support movie* shows more detailed instructions.
FW-R7 unit will not turn. This is the most common problem, assuming that the system was working fine up to that time. The main power supply consists if an transformer with 4.5v, 2X6.5v, 2X10.5v and 38v. In case you can handle soldering tools and multimeter give a try. In case of a problem or clarification or further details needed.
1.There is air in the water circuit or coffee beans are trapped under the water tank.
Switch off the machine. Remove the water and check if the water tank compartment is clean and free from coffee beans/bean particles. Then switch the machine on again. Try to dispense 2-3 cups of hot water.
2. When using an AquaClean/Brita filter
The filter was not prepared properly before installation or it is clogged.
Switch off the machine. Remove the filter and try again to brew a coffee. If this works, make sure the water filter is prepared properly before placing it back. Place back the prepared filter. If this still does not work the filter might be clogged and needs to be replaced.
3. The brew group is clogged
Switch off the machine. Remove the brew group, rinse it under the tap and grease if needed. Place back the brew group and switch the machine back on.
4. Parts of calc are blocking the circuit system.
Switch off the machine for a few hours. Switch the machine back on, if the error code is disappeared descale the machine. Use only the Philips/Saeco descaling product for descaling. In the descale section you can find the correct instructions for your machine.
*The support movie is applicable for all Full Automatic Espresso machines, not only the mentioned models.
Switch off the machine. Remove the water and check if the water tank compartment is clean and free from coffee beans/bean particles. Then switch the machine on again. Try to dispense 2-3 cups of hot water.
2. When using an AquaClean/Brita filter
The filter was not prepared properly before installation or it is clogged.
Switch off the machine. Remove the filter and try again to brew a coffee. If this works, make sure the water filter is prepared properly before placing it back. Place back the prepared filter. If this still does not work the filter might be clogged and needs to be replaced.
3. The brew group is clogged
Switch off the machine. Remove the brew group, rinse it under the tap and grease if needed. Place back the brew group and switch the machine back on.
4. Parts of calc are blocking the circuit system.
Switch off the machine for a few hours. Switch the machine back on, if the error code is disappeared descale the machine. Use only the Philips/Saeco descaling product for descaling. In the descale section you can find the correct instructions for your machine.
*The support movie is applicable for all Full Automatic Espresso machines, not only the mentioned models.